Terms & Conditions​

Marketing Permissions

Battersea Dentist will use the information you provide on this form to contact you and share updates, news, and marketing communications.

You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email you receive from us, or by contacting us at info@battersea-dentist.co.uk. We are committed to treating your personal information with care and respect. For full details on how we handle your data, please visit our website. By subscribing, you consent to us processing your information in line with these terms.

We use Mailchimp as our marketing platform. By subscribing, you acknowledge that your information will be transferred to Mailchimp for processing in accordance with their privacy practices.

Please note that any treatment advertised may not be suitable for all patients and is subject to a satisfactory clinical assessment.


Privacy Policy

This privacy policy applies to anyone who engages with Battersea Dentist regarding the services and products we offer, whether via telephone, SMS, social media, email, our website, app, or in person.

This policy explains how Battersea Dentist (trading as Hungarian DentaCare Ltd) collects, uses, and protects your personal information, regardless of how you contact us.

We are fully committed to safeguarding your privacy. Any personal data you provide that can identify you will only be used in accordance with this privacy policy. We process personal data relating to patients, suppliers, and employees.

This policy may be updated from time to time. Please review it periodically to ensure you remain happy with any changes.
Effective date: 21 May 2018


What Is Personal Data?

Under GDPR, personal data is any information that can identify an individual directly or indirectly. This includes names, contact details, location data, online identifiers, and information relating to physical, physiological, genetic, mental, economic, cultural, or social identity.


Information We May Collect

  • Name and occupation

  • Contact details, including email address

  • Demographic information such as postcode (via medical forms)

  • Appointment history and communications

  • Dental and medical records, including radiographs and clinical images

  • Details of treatments provided or proposed and associated costs

  • Consent records

  • Notes of relevant conversations or incidents


How We Collect and Share Information

We collect personal data through phone calls (which may be recorded for quality assurance), emails, website forms, SMS, online chat, social media, in person consultations, and medical or consent forms.

Information may also be collected or shared with relevant third parties on a strict need-to-know basis, including:

  • Other healthcare professionals

  • Hospitals, GPs, and clinics

  • Dental insurance providers

  • Financial institutions (for payment processing)

  • HMRC or legal authorities where required


Why We Hold Your Information

We retain accurate and up-to-date personal data to:

  • Provide safe, effective dental care

  • Maintain proper clinical records

  • Manage appointments and treatment plans

  • Investigate complaints where necessary

Dental records are retained for at least 11 years after you cease to be a patient. Medical histories and contact details are reviewed annually.


How We Use Your Information

Your data allows us to:

  • Deliver appropriate dental care

  • Maintain internal records

  • Improve our services

  • Send relevant marketing communications (with consent)

  • Conduct patient feedback and market research

Please ensure your personal details remain accurate and notify us of any changes.


Data Security

We take data security seriously. Appropriate physical, electronic, and managerial safeguards are in place to protect your information, including password-protected systems and secure servers. Only authorised staff can access your data.


Cookies

Cookies help us improve website functionality and user experience. You can choose to accept or decline cookies via your browser settings, although disabling cookies may affect website performance.


Google Analytics & Advertising

We use Google Analytics and Google Ads remarketing to improve our website and advertising relevance. Data collected is anonymous and used in accordance with our privacy policy and Google’s policies. You can manage your ad preferences through Google’s Ad Settings.


External Links

Our website may include links to external websites. We are not responsible for the privacy practices of those sites. Only our website is governed by this privacy policy.


Controlling Your Personal Information

You can restrict or withdraw consent for marketing communications at any time by:

We do not sell or lease personal data to third parties.


Your Rights

You have the right to:

  • Access your personal data

  • Request corrections

  • Withdraw consent

  • Object to marketing use

Requests should be submitted in writing to the Practice Manager.


Contact Us

If you have any questions about this privacy policy or your data, please contact us at:
info@battersea-dentist.co.uk